Your Privacy Matters to Us!

At South Packers and Movers of India, we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our packers and movers services.

1. Information We Collect

We collect information necessary to provide you with efficient and reliable packing and moving services:

Personal Information

Full name and contact details
Phone number and email address
Current and destination addresses
Identification documents (for verification)

Service-Related Information

Inventory list of goods to be moved
Special handling requirements
Preferred moving dates and times
Payment and billing information

We only collect information that is necessary for providing our services and improving your experience with us.

2. How We Use Your Information

Your information helps us deliver seamless packing and moving services:

Service Delivery

To process bookings, coordinate logistics, and complete your relocation efficiently.

Communication

To send booking confirmations, updates, delivery notifications, and respond to inquiries.

Service Improvement

To analyze feedback, resolve complaints, and enhance our service quality.

Generating quotations and invoices
Processing insurance claims if applicable
Complying with legal and regulatory requirements
Sending promotional offers (only with your consent)

3. Information Sharing & Security

Information Sharing

We may share your information with:

Our transport partners and logistics team
Insurance providers (if you opt for coverage)
Payment processing services
Legal authorities (when required by law)

We never sell your personal information to third parties for marketing purposes.

Data Security

We implement robust security measures:

Secure storage of customer records
Limited access to authorized personnel only
Encrypted payment transactions
Regular security audits and updates

Your data is protected with industry-standard security practices.

4. Your Rights & Contact

Your Privacy Rights

Access your data

Correct inaccuracies

Request deletion

Opt-out of marketing

Data Retention

We retain your information for the duration necessary to provide services and comply with legal obligations. After service completion, records may be kept for a reasonable period for reference and legal purposes.

Policy Updates

We may update this Privacy Policy periodically. Any significant changes will be communicated to you. Continued use of our services after updates constitutes acceptance of the revised policy.

Questions About Your Privacy?

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

+91 8282836600 support@southpackerskolkata.com

By using our services, you consent to the collection and use of your information as described in this Privacy Policy.